Medical Front Desk Receptionist

We are seeking a full-time or part-time front desk receptionist to join our team at Coastal Physical Therapy & Wellness in Brigantine, NJ! We are a family owned, small town practice with state of the art facility. At Coastal PT & Wellness, our mission is to provide top-quality care and excellent customer service, while creating a positive and supportive environment for our patients and staff.

Qualifications:

• High School Diploma required
• Basic computer skills
• Pleasant personality and excellent customer service skills
• Excellent communication skills
• Well organized and able to work efficiently

Responsibilities:

• Answer phone calls routinely and appropriately.
• Greet patients and visitors with a pleasant and welcoming demeanor and providing information and answering questions about our services and processes.
• Perform routine administrative duties in a timely manner including obtaining and documenting patient information, verifying insurance eligibility, submitting pre-authorizations, collecting copayments and submitting insurance payments, registering patients into electronic medical system, copying/scanning pertinent patient documents into computer system, creating and maintaining patient charts, and explaining patient insurance information to patients as necessary.
• Managing patient schedules.
• Send, receive, and distribute materials via fax/email.
• Assist with general office tasks such as filing documents and patient charts, maintaining office supplies, keeping office space tidy and organized, cleaning/folding linens, etc.
• Perform other duties as requested.
• Comply with HIPAA and patient privacy regulations.

Benefits:

• Competitive base pay
• Paid time off