Delivery Coordinator Medizin Location

As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

The Delivery Coordinator is responsible for verifying delivery eligibility and confirming that all proper documentation has been received to proceed with a compliant order as well as updating and building LeafLogix profiles. The Coordinator is also responsible for outbound and inbound customer phone calls regarding any applicable questions during the account creation process. Assist in order fulfillment by, properly pulling the applicable inventory products, building the orders, and staging them before entering into LeafLogix. The Coordinator is responsible for completing the processing of all incoming delivery orders from the online platform(s). This involves properly pulling the applicable inventory products, building the orders in Dutchie and staging the customer’s order for dispatch. All state compliance standards must be adhered to such as printing applicable product labels and providing order totals to customers. When dispatching the Coordinator is responsible for working with drivers and customers to efficiently route daily deliveries through an online platform.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Creating and updating Leaflogix and online delivery account profiles.

Verifying that all state requirements are met to procced with a compliant sale

Inbound and outbound customer phone calls.

Resolving account creation issues for customers.

Creates an exceptional customer service experience with customers.

Reports all issues to management.

Daily compliance with MME policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.

Pulling inventory from the sales floor and entering products into the customer’s sales order.

Updating all steps during the process on applicable software program applications.

Answers customer's questions concerning price, and use of merchandise during outbound customer calls.

Maintains up to date knowledge on the endocannabinoid system and all applicable properties and/or effects.

Maintains cleanliness of all surfaces and work station area.

Dispatch delivery of orders, as necessary to comply with customer requests and state regulations.

Knowledge of the local geographical territory.

Record and log all pertaining delivery issues, banned addresses and delivery pars.

Assumes other duties as assigned.

Certificates, Licenses, Registrations
Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.