Business Services Assistant
Tarrant County College District
Fort Worth, TX
Full-time
Administration / Clerical
Posted on April 29, 2024
Please view posting details below. To apply to this posting, please click the link above.
Position Information
Job Title
Business Services Assistant
Posting Number
P003614
Position Type
Part-Time
Position Status
Part Time
Grant Funded
No
Grant Funding Source
N/A
Category
Clerical
Class Code
35
Starting Pay
$16.55
Department
DT Business Services
Job Summary
The Business Services Assistant provides administrative, computer, and customer service skills in the performance of a variety of duties to maintain accounting records and reports.
Primary Duties and Responsibilities
Essential Performance Requirements*
• Performs customer service duties, such as assisting students, faculty and staff in person, by telephone or email
• Processes payments and petty cash; balances cash drawers
• Assists with all HigherOne customer service related issues
• Corresponds with payment plan company and collection agencies in order to maintain current and past tuition and miscellaneous accounts
• Computes and records charges and refunds
• Processes miscellaneous deposits
• Distributes employee timecards and paychecks
• Distributes and receives keys from faculty, staff, and administrators; receives lost and found items and distributes claimed items
• May assist with refunds, collections, student allocation of military benefits, and 1098T inquiries.
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College
*Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
• High School diploma or General Equivalency Diploma (GED)
• Two (2) years of customer service and cash handling experience
Preferred Qualifications
• Demonstrated ability to work effectively and collaboratively in a team-centered environment
Knowledge, Skills and Abilities
• Proficiency in use of calculator, keyboarding and ten-key by touch
• Experience working with computerized systems
Physical Demands and Work Environment
Please click here for a list of physical demands and work environment.
Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Special Instructions Summary
Must be available to work anytime between 8:00am-7:00pm (fall/spring), and 7:30am-7:00pm (summer). Also required to work some weekends in August & January.
Work hours not to exceed 19.5 per week unless approved by supervisor.
Posted
04/26/2024
Posting Contact Summary
Should you have questions specific to this position please contact the following individual
Contact
Dinna Medina-Serrano
*
dinna.medinaserrano@tccd.edu
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter
- Unofficial Transcripts
- Certification / License
- Military/Foster Care Preference Documentation
Required fields are indicated with an asterisk (*).
- * Please select the highest level of education you have completed.
- High School Diploma / GED
- 60 or more College Credit Hours
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
- None of the above
- * Please list any certification or licensure you have that is directly related to this position.
(Open Ended Question) - * How many years of experience do you have with customer service and cash handling?
- Less than 1 year of experience
- 1 year of experience
- 2 years of experience
- 3 years of experience
- 4 years of experience
- 5 or more years of experience
- * Please describe your experience (responses are used to determine eligibility).
(Open Ended Question) - * How would you rate your level of experience using word processing, spreadsheet and presentation software (i.e. Microsoft Word, Excel, PowerPoint)?
- Advanced
- Intermediate
- Beginner
- None
- * How would you rate your experience with web-based software?
- Advanced
- Intermediate
- Beginner
- None
- * How long have you been in your current role with TCC?
- Less than 6 months
- More than 6 months
- I am not a current TCC employee
- I am a current TCC student employee